We've recently introduced a new My Support service, so we saw this as an opportunity to introduce a simplified services website with an improved search engine.

Yes. Whilst we're making improvements to the new website, you can still access the old pages. Eventually the old support site will be removed - you'll be given plenty of notice prior to this so you don't lose your bookmarks.

Capita Solutions has been replaced by our improved My Support service, which you can learn about in our Getting Started with My Supportdocument.

If you've not already registered for the new My Support service, please contact enquiries@capita.co.uk.

Once you've received your password, you can login using the My Support tab, or the login area on the left of the screen.

When you join the My Support service, all your existing will be transferred to the new My Support service.

Yes. Nearly all of our Support Solutions can be accessed directly from the Services website.

Yes. You're invited to tell us what you like (or don't like) about the new website. Please send us an email with your suggestions, or better still, leave a comment on the forums so other customers can read your suggestions.

General documentation to support your Capita environment is available from the Help Centre page. Documentation relating to specific applications is now available from the relevant product page. This includes all of the information relating to a specific product. So the Alto page, for example, contains downloads, release notices, videos, and community documentation.

To ensure you don't miss a single document, simply subscribe to the documentation feed, or check the forums or blogs, where you'll find links to all new releases.