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Video downloads
This page contains informative videos for you to download and watch offline using your preferred media player. To download the files, right-click and save them to your local file system. There are many free media players available that support this file format, including VLC Media Player.
- Mark Summers outlines the new features in the Capita Services site (.mp4 file)
- Urszula Pitt shows how to open support cases using the new Capita 'My Support' service (.mp4 file)
- Urszula Pitt shows how to add comments to your Capita support cases (.mp4 file)
- Urszula Pitt shows how to attach files to your Capita support cases (.mp4 file)
- Urszula Pitt shows how to close your Capita support cases (.mp4 file)
General Documentation
- Scripts for DNS change
- Prism 2 Privacy Statement
- Prism 3 Privacy Statement
- Centralised Backup of Capita Application Environments
- System Manager's Checklist
- System Manager's Checklist (Excel)
- Network Diagrams (Customers Only)
- Setting up Authority Control
- Financial Year Rollover
- Introduction to System Manager Guide
- LMS Directory Structure